Service Requests

To submit a Service Ticket:


Email: and a ticket will be created.

Submit a service ticket online in the Client Portal located in the upper right corner.

Not sure how? Read these simple steps.

Call: (585) 598-3300 Option: 3

Note: Filling out the form will send an email to



If you are seeking support and are not a current customer of iV4, fill out our contact form or contact VP of Sales & Marketing, Tony Harris at .