Service Requests



This page is for iV4 customers only. Submitting this form will create a service ticket for the iV4 Help Center.

If you are seeking a new service request (VPN access, Teams implementation, etc.) you must contact your Account Executive directly or fill out this form.


How To Submit a Service Ticket:


Email: and a ticket will be created.

Submit a service ticket online in the Client Portal located in the upper right corner.

Not sure how? Read these simple steps.

Call: (585) 598-3300 Option: 3

Note: Filling out the form will send an email to



If you are seeking support and are not a current customer of iV4, fill out our contact form or contact VP of Sales & Marketing, Tony Harris at .