IT Support Services
When your network goes down, productivity comes to a screeching halt.
Time and data are lost, as your workforce waits for the issue to be resolved. That's when you turn to iV4's Support Managed IT Solution.
iV4's Support Managed IT Solution eliminates the unpredictable costs and lengthy repair times associated with the traditional 'break-fix' IT services model. Support offers complete and continual network management with unlimited service, for a fixed monthly fee.
IT Support you can count on.
The iV4 Help Center delivers dependable remote support during work hours. iV4’s Help Center is comprised of experienced and certified technicians with technical knowledge in:
- Office 365 and Windows
- Windows Server
- Mobile Devices
- Anti-Virus and Anti-Spyware Applications
- VPN Connections
- Malware Remediation
The goal of our Help Center is to resolve issues and escalate is needed. With a customer satisfaction rating of 4.76/5, you can be assured that iV4 is here for you.
Remote Help Desk Support
24x7x365 Monitoring via Remote Agents
Monthly Net Health Check
Online Client Portal
Operating System Updates
Data Backup Analysis & Verification
Anti-Virus Signature Updates
Monthly Reporting & Statistics
IT Strategy Sessions