IT Support Services

When your network goes down, productivity comes to a screeching halt.

 

Time and data are lost, as your workforce waits for the issue to be resolved. That's when you turn to iV4's Support Managed IT Solution.

iV4's Support Managed IT Solution eliminates the unpredictable costs and lengthy repair times associated with the traditional 'break-fix' IT services model. Support offers complete and continual network management with unlimited service, for a fixed monthly fee. 


IT Support you can count on. 


The iV4 Help Center delivers dependable remote support during work hours. iV4’s Help Center is comprised of experienced and certified technicians with technical knowledge in:

  • Office 365 and Windows
  • Windows Server
  • Mobile Devices
  • Anti-Virus and Anti-Spyware Applications
  • Backups
  • VPN Connections
  • Malware Remediation

The goal of our Help Center is to resolve issues and escalate is needed. With a customer satisfaction rating of 4.76/5, you can be assured that iV4 is here for you.

4.76 Stars

 


SUPPORT
 
24/7 IT Management, Monitoring & Support

 

Remote Help Desk Support

Remote Help Desk Support

On site Support

On-site Support

Built-in SLA's

Built-in SLA's

Monitoring via Remote Agents

24x7x365 Monitoring via Remote Agents

Monthly Net Health Check

Monthly Net Health Check

Online Client Portal

Online Client Portal

Asset Tracking

Asset Tracking

Operating System Updates

Operating System Updates

Data Backup Analysis & Verification

Data Backup Analysis & Verification

Anti-Virus Signature Updates

Anti-Virus Signature Updates

Monthly Reporting & Statistics

Monthly Reporting & Statistics

IT Strategy Sessions

IT Strategy Sessions


SUPPORT PLANS

 

IT Support


 

 Contact iV4

What Our Clients Say

"Both specialists were amazing. They were helpful, informative, and very professional. I would recommend iV4 to anyone needing IT assistance."

"James fixed the problem before I even had a chance to call him back. Thanks guys!"

Peter was very efficient and emailed later to ensure that staff was successful in logging onto the network. Very nice. Thank you!

"Gavin was patient, considerate, professional & efficient! Thank you, iV4!"

"Mike is always professional, polite and personable."