Resources

Case Studies

Office 365: Improving Efficiency and Business Resiliency

SharePoint: Simplifying Employee Directory

Security

Security Awareness Training Content Bundle

iV4's Security Awareness Training Content Bundle provides over 10 pieces of content covering a variety of security topics in a language end-users can understand.

Ransomware Prep Checklist

Only 42% of organizations fully recover their data from a ransomware attack and 50% of victims experience repeat attacks. Read through iV4's Ransomware Prep checklist to learn what you can do to defend yourself from Ransomware.

11 Things You Can Do To Lock Down Your Office 365

Compiled by iV4’s Security Team, 11 Things You Should Do Immediately To Lock Down Your Office 365 walks your Office 365 global admins through key actions needed to potentially prevent an incident from occurring.

Disaster Recovery

Disaster Preparedness Business Plan

The Disaster Preparedness Business Plan is an overview of key recovery actions your business should have in place in case of an emergency.

Office 2016 & Office 365

Office 2016 Quick Start Guides

Install Office Updates

Keeping Office up-to-date ensures that you have the latest security updates and fixes. To make sure you have the latest update, follow these steps.

Get started with OneDrive: ebook

New to OneDrive? Learn how to add files using your computer or the OneDrive website, get files from your phone or tablet, and create, edit, and share Office docs on the go.

Outlook 2016 Tips & Tricks: ebook

There's no doubt you've used Outlook before. Check out this ebook for shortcuts and timesavers for your go-to email and calendar app.

OneNote 2016 Tips & Tricks: ebook

You’ve likely used OneNote before. But perhaps you’ve wondered if there’s more you can do, or if there’s a faster way to do something. Learn about hidden features, techniques, and timesavers.

Skype for Business

New to Skype for Business? Check out these Quick Start Guides to help learn your way around.

Windows 10

Tips and Tricks Booklet

Get introduced to key features in Windows 10 and learn how to get started.

Voice Of The Clients

We recently completed an entire network restructuring, and could not be more pleased with the project's success. In an office where our livelihood is based on the necessity of data connections, speed, and the ability to use our office application software, iV4 came through with flying colors. We are truly greatful for the expertise and flexibility that the iV4 team provided to us for this project.

Ahndraya J. Weeks, AAI, CWCA
Commercial Lines Manager/Network Administrator
Don Allen Agency, Inc.

"I am always pleased with the service I receive from iV4!"

Cindy Mark
Office Administrator
Third Presbyterian Church

"I just wanted to let you know that your team did an excellent job today. This was a big decision and investment for us and your team has made it go so smoothly."

Employee Relations Associates

"Your engineer did a very good job giving us information which helped us to determine the best solution for our issue."

Diana Lamson
Business Manager
Onondaga Community Living

"After our first encounter with iV4, I was so impressed I was almost speechless! Since then, they have continued to take care of us at every possible opportunity."

Andrea Long
Office Manager
Hermann Wiemer Vineyard

"We have grown confident in iV4 and appreciate their expertise and the value that they add to our organization. We trust their skill, abilities, work ethic and our relationship with them."

Rebecca LeBlanc
VP of Information Technology
Empower FCU

"iV4 helped us to discover that the service we were requesting could be performed by our own internal staff, saving us both time and money."

Dianne Kuppermann
CEO
Make-A-Wish of CNY

"It became very apparent that we did not have the expertise or available staff time to allow us to continue to support our network internally. iV4 has been the answer to our problems."

Patricia Woods
Executive Director
Mental Health Association

"The Help Desk was extremely polite, patient, and professional; the overall experience was enjoyable and helpful."

Harry Bixler
Manager
PurEnergy

Tweets by iV4inc

Meet The Team

Jennifer Dottolo
Business Manager

"I enjoy working at iV4 because of the personal relationships I have cultivated over the last ten years."

Mike Spoont
Chief Executive Officer

"We have a great team at iV4 that makes clients delight the top priority. iV4's growth is a direct result of their commitment to that goal."

Jim Ockenden
Chief Sales Officer

"As a technology firm, one of the most satisfying roles we can fill is to serve as a trusted advisor and resource for our clients, helping to bring technology services and solutions to solve business challenges."

Marcus B
Engineer

"I like working for iV4 because we're big enough to have the knowledge and expertise, but small enough to be a real team."

Ben Wilcox
Senior Technology Consultant

"I love having the opportunity to understand a customer’s business and then build technology solutions to make it better. iV4 has very smart and dedicated consultants and engineers who work together to find solutions that are best for our customers."

Alvin Rodriguez
Senior Solutions Strategist

"I love working with a dedicated and passionate team that strives to deliver world-class customer service."

Michael Montagliano
CTO, VP of Consulting

"The sum is greater than the parts, and it's crucial to build a team that brings various subject matter experts together to solve a business problem."

Paul Kelly
Account Executive

"I love working intimately with my clients to go above and beyond their expectations of what technology can achieve in the business world."

Jacob R
Senior Client Support Technician

"As I support iV4’s customers, I love monitoring, analyzing and learning about the diverse technologies that are used by our customers. Of particular interest are Windows servers and the various networking devices we provide and support for our customers."

John Culligan
Service Operations Manager

"I'm thrilled to work for a relatively young, healthy, and growing company."

Rich Gleason
President

“I am proud and humbled that for the last 15 years, iV4 has been able to provide competitive wages, benefits, and a rewarding work environment for 40 employees and their families.”